Remote Hands 24x7 National Service Level Agreements


Alliance SI Remote Hands, services the needs of various large and small organisations requiring data, communications, voice and electrical works across Australia and New Zealand.
On-call support
Alliance SI Remote Hands provides on-call support throughout Australia and New Zealand in over 165 locations. Alliance SI Remote Hands executes projects ranging from large telecommunication PoP site rollouts, long term maintenance and on-call works to an individual technical service callouts.
Service guaranteed
Through our network of national service level agreements (SLAs) Alliance SI has the unique capacity to be able to guarantee fast response times from as little as an hour on a 24hr by 7 day basis. Our guaranteed SLAs operate in both capital city and regional locations across Australia and New Zealand from the Sydney CBD to as far away as Broome and Coober Pedy.
25 year relationships
For many of our customers, representation and personnel supervision at sites is not a viable option. Alliance SI Remote Hands acts and carries out works on their behalf. For our customers it is imperative that they receive a high quality of workmanship and consistency in their works upholding their company values and standards. Alliance SI Remote Hands prides itself on our long term relationships verifying our standard of work is of the highest. It is this characteristic that allows us to boast of client relationships that have been going strong for up to 25 years.
National & international commitments
Alliance SI Remote Hands holds long standing national coverage service level agreements with international and national organisations. These agreements provide our customers with the reassurance of 24x7 coverage ensuring fully qualified technicians on site ready to perform works. Alliance SI Remote Hands, within these agreements, perform regular works across Australia and New Zealand for companies such as Verizon Business (formerly MCI WorldCom), The Salvation Army, health groups and John Fairfax Holdings.
Friendly, efficient & fast
Clients are provided with a competent and professional single point of contact for all their needs across Australia and New Zealand. Alliance SI Remote Hands ensures consistent high quality of workmanship and delivery, no matter where the work is required. Be it under a contracted SLA or on an ad-hoc basis Alliance SI Remote Hands can service your needs in a friendly, efficient and fast manner.



